So I’m at the counter yesterday, frustrated that my credit card
machine won’t take the reprogramming download. I’ve got a phone in
one hand talking with tech support and pressing buttons with the
other. Guy walks in with a leather portfolio, I think I’m in for it.
Him: Do you fix watches?
Me: Yes
Him: How much would it cost?
Me: I have to send it out. Takes six weeks for the estimate.
Him: OK, that’s fine, you take credit cards don’t you?
(Now I know for sure)
Me: Yes, but I’m happy with my processor.
Him: We can save you money.
Me: I’ve heard that from each of the seventeen processor reps who
came in the last two months. I’m not interested. Its like the TV
commercial, Allstate saves Geico customers an average of $428 and
Geico saves Allstate customers $436. I don’t believe it.
Him: We can run a free evaluation for you.
Me: (miffed by now) Look, right now I’m elbow deep into trying to
get my machine back online. I told you, I’m not going to switch.
Him: Hey, I’m just doing my job.
Me: Yeah I know, I got a job to do too, Right now its fixing this
machine.
Him: Well, I was over at ABC store down the street, I sent their
statements to our headquarters. In thirty minutes our experts came
back with saving ABC nearly forty dollars a month. (gee WOWEE, I
think)
Me: If it takes an expert thirty minutes to determine what I’m
actually paying, how do I know that within three months you won’t
nickel and dime me til I’m back where I am now or worse. I’m NOT
interested, thank you.
Him: We can save you a lot of money but you don’t want the free
evaluation. OK, well you know the old saying, ‘You can lead a horse
to water…’
Me: Yeah, and today I’m not thirsty. Thank you, please leave.