Hi everyone! There’s been a little bit of confusion going back and forth about how the “new” Orchid works with regards to email especially. This is totally understandable since it’s a new software system (well, a year old at this point but you catch my drift).
Here’s some hopefully helpful answers:
What are my options in terms of receiving Orchid posts by email?
You can receive every single post as an individual email.
You can receive a daily email summaries - which is a single email every day with every single post from the day before
You can opt to just get a weekly activity summary of the most popular posts
How do I post to Orchid via email?
If you are starting a brand new topic, you can send an email to firstname.lastname@example.org and the title of your email becomes the title of the new topic.
If you opt to receive every single post as an individual email, then you can reply to one of those individual posts and that reply will appear in Orchid as part of the topic thread.
Those are the only two ways to interact with Orchid via email. So, if you decide to receive the daily or weekly summary, you can’t just reply to those emails to participate in a topic because the software has can’t tell what topic you are trying to participate in. In this situation, you have to click on the link for a topic, come to the forum, and then reply.
(If you are having any problems logging into the forum, to participate in the thread, contact us at email@example.com and we’ll get it sorted out for you right away.)
(a mention to @shiftingmetal here since she was asking in particular about this)