I am having trouble downloading a .jpeg

[jeffg-moderator]

Hi Julie,
I’m confused? You couldn’t upload .jpegs or you could? Or you could upload .jpegs sometimes, but not all the time. Then with the .png files, did they always work or not always work? I haven’t tried to upload from my phone, just my computer because I’m only logged in on my computer. Maybe there’s other issues with uploading from a phone that I’m not aware of.

There’s multiple ways to upload images.

Here’s the instructions from the FAQ that talks about a few ways.

FAQ: How do I upload a picture?

When you are starting a new topic or replying to a topic, do the following: Step 1. Click the Upload button to add pictures. It’s nestled among the other formatting buttons. Here is screenshot showing where it is. [image] Step 2. Click Choose Files and select your image(s) from your computer and then click the blue Upload button. Step 3. Then when you’re happy with your message, post your topic or your reply and the pictures will be posted.