I rarely post on Orchid but feel the need to share an experience,
with the hope I am not going to open a “can of worms”.
I had an exhibition/sale from my studio which is based from my home
and advertised as I usually do and sent out personal invitations to
clients. I do not publish my address and only potential clients who
call and give me their details can obtain my hours of opening and
address. A lady came with a friend and I politely asked her how she
came to the sale, she was very correct and did not give me any of her
personal details. I showed her all my 22kt gold collection and she
happily tried on earrings and rings as did her friend, upon leaving
she said when I asked her for her details the answer was I’ll call
you. I however asked her her name and got a first name reluctantly. I
was very busy, but had a nagging feeling about this woman, and in the
early hours of the morning did a search on the web to find out this
woman is a jewelry designer marketing her goods in many places in the
US. Her style not unlike my own. I wrote her a mail to tell her that
it was a pity she came in such a way and why didn’t she introduce
herself instead of pretending to be a potential customer. I also
asked her not to use designs that she had seen as I am a small
business and have the intentions of being introduced to the US market
in the very near future.
The lady wrote back (she must have been “gob smacked” to have had
her cover blown), that she wanted to discreetly see if she could
introduce me to her line in NY, and that she didn’t introduce herself
as it can cause pressure at a sale - a very lame excuse which I don’t
buy. She wrote she will be in touch and of course hasn’t.
I am not surprised she did not contact me as it was obvious that her
intentions were to use my designs and do not need this woman to
introduce me into her line. The question is did I react well or is
there something else I can do so this woman will be deterred from
doing it to someone else? Please don’t get me wrong I am not afraid
of competition, but this was done I think in a very underhand and
devious way. Any opinions anybody?