Hi Betty 2,
You have a number of questions for me. Let me quote you and answer one by one:
" Have you ever enlisted the help of a “friend” to pay a portion of your payment to an international vendor? And if you have done that, then would you also blame the seller for putting the wrong name on the invoice, and then complain because the seller would not cooperate with you after you threatened him?"
As a matter of fact, for various payments, depending on the country, I have used more than one payment channel and also been paid that way too. I’m in Asia, by the way, in case that makes any difference. I’ve also had mistaken information of all sorts end up on invoice, payment documents and various bank documents. It’s just something that can happen. And no, I’ve never threatened anyone over it, however.
" Since you have experience as both buyer and seller, switch sides in this transaction. If as an exporter, two different businesses made payments which if combined are the total payment for one purchase. How would you address the invoice? And how do you show on the paperwork what was paid by each company that paid? The paperwork does not usually allow for the explanation of creative financing."
Having been in this situation any number of times I know that it’s as simple as creating two partial invoices. There’s nothing illegal about this as long as the correct amounts of money are shown.
" If Suhail Afzal has as much international buying experience as he claims, why would he invite a third party to participate in the payment process, and then expect the vendor to understand how to clean up the resulting mess of paperwork?"
Here we agree completely. Suhail Afzai is at fault for not issuing detailed and easily understandable instructions to his sellers and various parties involved in payments.
" Suhail Afzal has no control over the seller, but he has control over what he does and says. Suhail Afzal ruined his relationship with the vendor, and now he wants someone to validate his point of view. …"
I can’t disagree here either. A disagreement should be stated as clearly as possible so we can all draw our own conclusions. Incidentally, I’m not sure that English is Suhail Afzai’s first language, so he may have had some trouble find exact nuances for what he wanted to say. As I face every day the problem of working in a foreign language (Japanese) when I have to complain, I usually have my complaint that I’ve written in Japanese re written by a native speaker so that the manner of complaining is truly Japanese. Often the manner of complaining is as important as the content.
But I will say that I wish more Americans would come to the defense of their manufacturers the way you do. I always try to buy American. That way I’m sure of good quality, but to be honest with you, not always of good service.