Makes more sense that the customer is nervous doing business by
email. Since I work with people in person and I have other jewelry
that they can look to understand how it will look, my customer has
more confidence they are going to get what they want.[snip] I also
have the experience that when I feel like I understand what the
OK, Richard, this is all well and good, but really, what’s your
point? The question isn’t really one of comparison between the way
you do business and the way we do, is it? FWIW, the customers getting
"viewings" by email are never new customers, they are repeat business
now moved out of town, or on trips but not wanting their jewelry held
up til they get back, etc.
But, glad as I am that you meet your customers’ needs, I don’t see
the relevance to my question.
I am just looking for an easy solution to retouching wax photos to
help our customers visualize-- even if they’re in the store looking
at the wax in person. So far, Photoshop seems to be the only option.
I can do that-- I just thought there must be a ready-made solution
for this, because it seems like something many jewelers would find
If there were an app or a trick or a program for such a quick fix,
you folks on Orchid would know about it. So I guess it isn’t out
Thanks for the suggestions I have received!