[Looking4] Jewelry steamer repair service

Jewelry Discussion
1

Just wondering if anyone knows of a great repair person or service
they would recommend for repairing a jewelry steamer.

2

Try calling tech support from whomever you purchased the steamer or
from the steamer manufacturer. Warren at Otto Frei has been very
helpful to me and I do my own repairs. Definitely not rocket science.

Tom

3 
Just wondering if anyone knows of a great repair person or service
they would recommend for repairing a jewelry steamer."

We repair steam cleaners for the Jewelry industry. We repair lots of
Steam Dragon steam cleaners as we have all the parts, including the
custom parts the factory won’t sell.

We also do the big boiler machines (built by Reimers, Grobet,
Steamaster, Hoffman, etc.). Considering the work and cost of packing
and shipping a big boiler steam cleaner, email me first. We may be
able to offer technical advice if you like to work on your own
equipment… or suggest a repair center close to you.

John
The Jewelry Equipment Dr.

4

I agree with Tom here…get with whoever you bought your steamer
from…get their advice. They are not hard to fix.

5

Many of the repairs on steamers can be done by yourself. I have
repaired a couple that I have had in the past and they are still
working fine. What is the problem?

Steve

6

many of us do this ourselves we call manufacturer get the parts and
swap them out I am of he opinion that if you have the ability to
change the oil in your car or ever mind the ability to make jewelry
you can swap parts on your steamer,

goo

7

Hi John, I have a Steam Dragon that is not sucking in the water. I’ve check the hose its fine. Some water is sucked in but I can see air still in the hose. I haven’t used it for 4 years, moved just unpacked it. I always use distilled water. Its a 2001 machine. It was working fine before.

8

Hi Janet,
Based on your description, possible causes are: pump failed, air leak near
the pump inlet, restriction at tank inlet, restriction at tank outlet, or
pump is not primed. The valves in the pump must be wet at all times. If the
pump valves are allowed to dry out, it will not self prime.
Try raising the hose and water container above to allow air to escape and
to use gravity to help prime the pump. Tighten hose connection to pump
inlet.
If you get the pump to work, keep it primed. If you do not have success,
let me know.
John The Jewelry Equipment Dr.

In a message dated 5/29/2017 3:41:21 P.M. Pacific Daylight Time,
orchid@ganoksin.com writes:

     _janetalexander22_

(Profile - janetalexander22 - Ganoksin Orchid Jewelry Forum Community for Jewelers and Metalsmiths)
May 29
Hi John, I have a Steam Dragon that is not sucking in the water. I’ve
check the hose its fine. Some water is sucked in but I can see air still in
the hose. I haven’t used it for 4 years, moved just unpacked it. I always use
distilled water. Its a 2001 machine. It was working fine before.

9

Thanks John! It needed priming. I filled the water hose with water, holding it up so it would go into the pump. Then stuck it into the water jug. It works! Thank you for your help!

Janet