Based on your description, possible causes are: pump failed, air leak near
the pump inlet, restriction at tank inlet, restriction at tank outlet, or
pump is not primed. The valves in the pump must be wet at all times. If the
pump valves are allowed to dry out, it will not self prime.
Try raising the hose and water container above to allow air to escape and
to use gravity to help prime the pump. Tighten hose connection to pump
If you get the pump to work, keep it primed. If you do not have success,
let me know.
John The Jewelry Equipment Dr.
In a message dated 5/29/2017 3:41:21 P.M. Pacific Daylight Time,
Hi John, I have a Steam Dragon that is not sucking in the water. I’ve
check the hose its fine. Some water is sucked in but I can see air still in
the hose. I haven’t used it for 4 years, moved just unpacked it. I always use
distilled water. Its a 2001 machine. It was working fine before.