As an amateur silversmith, I read this forum regularly but don’t
have experience to share. So I hope you professionals don’t mind my
question, and can help me find resolution for a situation that is
driving me crazy.
Many years ago my mother bought an inlay bracelet that she really
loved from a studio jeweler (now well known, then starting out). One
of the stones fell out several years back, so I suggested to her
that she bring the bracelet to one of the shows that the artist
participates in, and ask for a repair. She did so, about 5 yrs ago,
when he was at an ACC show. He took the bracelet but made no effort
to send an estimate or fix it, and for some reason my mom didn’t
follow up on it until we saw him again at a show in 2006. He was
very pleasant but made some excuse for the delay like “I don’t work
in silver any more”, and said he would send an estimate. Right.
Meanwhile, my mother passed away shortly after that encounter, and I
inherited her jewelry. Last year I spoke with him again, once by
phone and another time in person at a show. Same story. Now, I do
know enough about silversmithing to question his excuse, and IMHO he
has some obligation to fix his own work (maybe I will get flak from
you all about that, but that’s how I would feel if the situation
were reversed). If he refused outright in the first place I would
have grumbled, but at least I would have the bracelet and would find
someone else to do the work (no way I would trust myself with this).
Next week I will have an opportunity to talk with him again, and
really don’t want to go through the same nonsense with no result.
What should I do about this, in your opinion(s)? For me, the optimal
outcome is to get the bracelet FIXED and returned. Second best, to
get it returned as is. What is the best approach to get the desired
outcome? I can’t believe I have to do this, but I’ve learned the
hard way that my sense of responsibility is not everyone’s. Thanks in
advance for your advice – if anyone needs/wants to learn about the
Sun, I’d be happy to reciprocate off-forum!