Greetings all -
Given that people with health issues are humans too, and should
expect courteous treatment from jewelers, and
Given that one person’s desire to try on jewelry should not trump
the jeweler’s need to keep a healthy, clean workplace (and goods),
‘Yuk’ issue aside, what recommendations would you give for providing
service without compromising the staff and public’s health? Would the
staff be justified in refusing the customer’s request to try on
jewelry? Not all open sores constitute health hazards for the general
public, but jewelers aren’t medical staff and how are we to know?
At work, I think it has been decided that any jewelry tried on by
any customer will be brought back to the cleaning station and put
through the ultrasonic and steamer, then taken back to its place in
the display case. (Neither method sterilizes the jewelry, but is it
enough?) Sales staff already cleans the glass tops of cases after a
customer leans on it.
Those of you in the repair business are well aware of just how
unclean jewelry can be. Of course, there’s a difference in the public
health hazard between a privately owned ring brought in for repair vs
a stock ring tried on by a person with lesions.
Thanks for your input on this,