I have been reading these posts regarding Lee Marshal’s Knew Concept
Saw since the saw was introduced, and have not until now thought of
how I might add to this conversation.
Besides being a metalsmith and instructor for many years, I have
also developed and marketed a number of tools and products now being
sold to jewelry supply companies across the U.S. I can absolutely
relate to the issues Lee Marshal, the inventor (and manufacturer) of
the Knew Concepts Saw is going through.
Deciding to take a tool that has remained mostly unchanged for a
century or more, and revolutionize it to create an easier sawing
experience was a brave and bold decision on Lee’s part. He had to
know that regardless of how his new tool ended up in the marketplace,
he would have accolades from many, and some vocal unhappy customers,
as well.
I can only imagine the number of prototypes Lee made, to end up with
one which met the most design requirements. I actually own one of his
pre-production prototypes, which I cherish. This research and
development process is an expensive and time-consuming activity, and
a big gamble that this new product will somehow end up being
financially viable. The inventor tries to come up with as many
improvements in the design as possible, before it goes into
production, but one can’t anticipate what will happen as consumers
buy and use this new product.
As you can imagine, this Knew Concepts Saw will go through design
improvements as time passes, due to totally unanticipated problems
which pop up as the users of this new saw start using it in their
studios. Lee has been diligent in seeing what changes needed to be
made in his saw. New frame materials, blade orientation, and blade
securing technologies have been changing on this saw since it was
first introduced, which make it faster to load, the frame stiffer,
more versatile, etc.
To those of you who have purchased this Knew Concepts saw, in either
its first production design, or in one of its more recent more
advanced designs, please recognize that whatever shortcomings you
have experienced in using this new saw, you have contributed in an
important way to the continuing process of creating and marketing
better tools. Complaints and all, your combined purchasing power has
enabled Lee (and others) to continue designing and developing better
products for the metalsmithing community.
I interviewed Lee Marshal a few months ago at the SNAG Conference in
Seattle, and discovered that almost all his waking hours, 7 days a
week are devoted to the manufacture of this Knew Concepts saw. Brian
Meek, who also has a huge role in manufacturing parts for this saw,
also works incredibly hard to make this saw a success. I know that
profit is not what motivates Lee and Brian to work as hard as they
do, but rather that they want to be a part of something which helps
metalsmiths and other craftsmen (and craftswomen) work better and
easier. My hat is off to you both for what you are doing!!
Jay Whaley