Hi Karen - apologies for the late reply - I’ve had this issue myself
and I split the usual commission in half for the gallery - I figure
it as an advertising cost, because they brought me the customer (for
the initial order). After that, they’re a returning customer and I
don’t owe the gallery further. My gallery and I feel that
arrangement is fair.
…to add, if the gallery doesn’t like this arrangement (1/2
commission for first order outside of gallery, like if they picked up
your card and then called you, then none for repeat orders) they will
ask you to remove contact info from your pieces, and have only
gallery cards for your contact info. I have a few that do this. If
the customer wants a special order, they go through the gallery and
the gallery gets their full commission, but they have to be
responsible for the order info, shipping and customer contact.
Susan “Sam” Kaffine