Hi Joy et al
Question In France I believe they have “crimes of passion”
It would be good if we could "terminate with extreme prejudice"
these cowboys (another colloquialism).
I am always being shown jewellery that has been “repaired” and has
broken or does not fit/wear properly.
I send them to a Master Jeweller I know who has specialists to fix
At the School for Silversmiths we were told to not touch repairs
until we had 10 years on the bench.
Then try one and find out why it is a specialist job.
I long ago went for a job at a local jeweller, he asked me how to
repair filigree in a diamond ring, claw set stones. I louped it and
said take out the diamonds, repair the damaged claws and replace the
filigree/scrolls, reset the diamonds.
we don’t do all of that just replace the filigree, with the diamonds
in situ, was his reply.
i got up and walked out. crap artist.
all my jewellery comes with a guarantee. if you break it i fix it
i have had some amazing returns, i dropped it on the carpet and it
aka i dropped in the carport/garage and backed my 4wdrive over
all customers who i have had to repair my jewellery for come back to
buy again and again.
one lady who broke a heavy sterling bangle was amazed when i called
to see if the free repair was fine. never had such service!
i am of course her jeweler of choice now!!!
quality jewellery with quality service gives satisfied customers.
i however do not replace damaged stones for free, i charge wholesale
plus 20% for the new stone. plus setting fee.
On this point why do so many rings that have been resized break on
the solder join?
Solder line not clean? Metal not light tight? Or just a crap job?
Why do so many jewellers make most of their money from repairs?
Too much crap out there?
TAKE CARE, TAKE TIME, MAKE QUALITY = MAKE MONEY