I know that when I used them a few months back they had lowered the
return rate a bit, but still an acceptable percentage. With the
volatility of the market, I felt they were just covering their
corporate butt. Perhaps the high metal prices have just created a
situation for them (& others?) where they had more people selling to
them than buying from them. Not a good scenario for any refiner (or
other business). Too bad, as I, too, found them to be the most
satisfactory refiner I had done business with.