hi all, This is just to say thankyou to all the UK orchid members who
gave me names of suppliers, galleries, exhibitions to see on my
recent trip to London. I found the info very useful, and it certainly
saved me loads of time. I have had a wonderful time, met some great
jewellers and drooled over lots of work. I was so much " out
galleryed " that I could not even shop for personal clothes!! Just as
well with the weak Aussi dollar! For anyone else visiting London I
found Capital Gems in 30 B Great Sutton street , Clerkenwell, pH 020
7253 3575 very helpful, friendly and had no problems with claiming
back VAT. They even provided the stamped addressed envelope. They
are currently putting a web page together for on line ordering. I did
have an unsettling experience with Holts gemstones in Hatton Garden.
Basically I found out what their min. purchase was for VAT. 100
pounds. Purchased more than three hundred pounds, asked for the VAT
papers and then was told no VAT. A further discount was offered, but
not the full VAT amount. Looking back I can see how I was strung
along by a very attentive young man. However I don’t like to be taken
for a ride. I regret now that I did not walk out and let them sort
all the little gemstones back into their respective boxes!! Of
course these are my experiences and others might have different ones.
What was that recent thread about customer service!!
Felicity Peters in sunny west oz.