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Subscription renewal?


#1

Hello,
I noticed on my credit card statement that I had a charge from Ganoksin and was wondering if this was an automatic renewal? I’m unaware of having this arranged and did not get a receipt. Was I given the long term member rate?

Thank you,

Reba


#2

Hi there Reba - for any questions about subscriptions, the best thing is to email us at "support@ganoksin.com" so we can take a look and get back to you.

Yes, the charge for Ganoksin membership is annual, and the rate remains the same rate you singed up at as long as the subscription remains active and uninterrupted.

You should have gotten an email receipt… if you didn’t please email us at support so we can figure that out!

Thanks for your support! Any questions or further details needed, please email us support@ganoksin.com


#3

Is there a place on my page where I can see my subscription info?


#4

Hi @shiftingmetal. You can see your account info at this link: https://www.ganoksin.com/account/