We replied to your support email on Mon, 5 Jun at 9:40 AM. Did it go into your spam folder maybe? Let us know, I'd be eager to fix that problem if it did go into your spam.
In your support ticket it sounded like you were having problem posting in the forum but I do see a question that you successfully posted here:
Can you tell me more about what else you're having trouble with? I'd be happy to help!