Since we are speaking about Stuller let me say that after having
just spent two weeks there for GIA Diamond Grading and Gem
Identification extension labs that the folks at Stuller are some of
the best, most hospitable group of folks I have met in a very long
time. The facility is not only IMMENSE, it is spotless! And every
employee I encountered was friendly, cheerful and willing to answer a
question at any time.
Those of us in the Diamond Grading Lab had the pleasure of being
feted by Dr. Chuck Lein and his wonderful staff of executives one
evening and every lab has the opportunity to go on a tour of the
facility, which is astounding to say the least.
It was a fabulous experience and if I could part with Tampa I'd be
trying to get a job there. Stuller is exactly the kind of operation
for which I have a lot of respect. And my apologies for calling you
Al, Andy. Oops, my bad! When I saw you I was so ferklempt, like
seeing a rock star!!
As to the catalogs, I do recall Rio charging for my catalogs about 6
years ago but never since. As to Stuller, perhaps a coupon in the
book like Rio used to do with a credit on one's next purchase for the
amount of the catalog. Yes, I understand the cost of printing, which
they might do there, but dunno. And with the volume of business they
do, all those hardcopy catalogs sent out gratis has got to be a huge
expense. Personally, I'm more inclined to use the computer anyway and
it doesn't cost as much to them, maybe that will mean less overhead I
the jeweler need to pay in costs when purchasing from Stuller and it
saves a tree.
Hey, I was so blown away by the place, the people and how they all
work. It was amazing! And so clean, everywhere!!! Kudos Stuller!