If you have read some of the consumer reports on collecting
insurance, at best you have a 50/50 chance with any of the carriers
with the Post Office being the best, at 50/50.
The limits on jewelry or precious metal shipments is $500. Yes, they
will accept your money to insure for $5,000 or $20,000. You are not
shown the fine print until you file a claim. I even have the jewelers
special program through our national organization, have to ship on
certain days, certain ways, overnight, yadda yadda. When a $10,000
item was redirected and delivered to someone else without signature
or ID, which I had paid for, they refused to pay the claim. I
reported it to Homeland Security, the FBI, local law enforcement and
was told by Mr X to take them to court. My shipping with them dropped
from $25,000 a year to under a thousand. They call constantly trying
to get me to ship again until I tell them why and fax the
If you have jewelers mutual insurance, you are covered as long as
you ship overnight. This is the other scam going on right now against
Shipping costs with insurance are billed at 1-2% of total value. It
sounds reasonable until you get 10-30 thousand dollar shipments. They
are covered under the JM policy and making extra by charging us for
so called insurance.
I have stopped ordering from those that do that. I just received a
$43,000 shipment from Hoover and was charged $14.95 for shipping.
Stuller and Rio are the same, very low shipping costs not based on
If you use a third party shipping/insurer your chances are good that
you will collect providing you have documentation on the value, cost,
retail price, customers order/bill or dale and method of payment. You
may have to provide the customer’s credit card or actual
imprint of the card.