Being on the Receiving end, here in Canada I have the following
1- USPS Priority Mail is the way to go for smaller and lower value
2- Use Fed-Ex not the UPS rip off service.
[Rant mode on]
Your Clients will appreciate it. Why Am I down on UPS? When I order a
5 dollar part and UPS charges me 50$+ for “Customs clearing” while by
mail the charge is fixed at 5$ and Fed-Ex the charge has varied from
free to a bit over 60$ depending on the work involved and the country
of origin. Don’t get me wrong I will gladly pay 60$ if the work
justifies it, however paying I consider paying 55$ to UPS for customs
clearing a 5$ power supply cord from Intel that was shipped from the
US with all necessary Documents is a total Rip off. Note this is not
an isolated case with them.
[Rant mode off]
3- Specify your clients are responsible for all Customs clearing
charges and duties.
4- Set a reasonable flat rate shipping rate using SUPS, and advise
clients that if they prefer using Fed-Ex they will be charged Actual
charges. Note I can easily check what the actual charge is from them
(Actually anyone can check what the full retail shipping price from
point A to B is, and I doubt you will qualify for Volume shipper
discounts). This is the method companies like Rio, Kingsly and other
reputable companies use. To cheat (and take advantage of their hard
won experience) look in the back of their catalog for pricing and
shipping policies they use. As one who has been the receiving end of
those policies, I can say I find them fair.
Just My 3 cents worth