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On spot repairs


#1

Spoken like a true bench jeweler. :slight_smile:

Shopping for product OR A REPAIR should be a lovely experience in
your store. You should give your customers what they want. If they
want it NOW, give it to them but charge more. 40% of the customers
will say “Is that all? I’ll take it.” It is the highest gross profit
item we’ve done with the least complaints.

Most rush jobs will be sizing, tips, and solder. And from reading
how many rings you folks can size in an hour, you should be able to
put into place a few while you wait repairs!

Try it, you’ll be amazed at the money and ease.

Offer it at higher prices and let your customers decide.

David Geller
www.jewelerprofit.com