I need to begin looking for a new job tracking system for my
shop. The one I currently use is a bar code system that I
generate the bar code stickers, stick them on a job envelope,
scan the envelope into the system, enter job #, description, task
and value, we do the work, then when billing we just scan the
envelope which brings up all the pertinent poop onto the
invoice, we type in the charge, etc. Its beautiful, it does
monthly statements, records payments, adds finance charges ect.
We need this type of system because we do 10,000+ jobs a year and
billing and tracking was taking too much time.
My problem is that the guy who wrote the program for me 4 years
ago is no longer a brilliant computer software engineer looking
for work on the side. He is now president of a 100 employee
software consulting firm and has little time for pibsqueeks like
me. The program is having a number of problems that we can work
around, but I think its time to look for a new one.
I am hoping for a commercially available application that will
fit my needs, or will fit my needs with minor changes. Any ideas?
Thanks Mark P.