Hi the update
the bullion company called me at 10 past 9 this morning. Profuse
Said it was the only wire they bought in from elsewhere. They now
have their own draw plates and are shipping me some of the new wire
After I get the wire I will send back the faulty wire, they supply a
pre-paid post bag.
I will be interested to see what compensation they are willing to
offer. Last time when the sent the wrong wire, apparently the new
staff could not tell the difference between oval and half round.
“They are new staff, go to be patient.” Not new staff to me bloody
morons and I would have taken the mistake from their wages and
Anyway they sent me the right order and let me keep the wrong one as
This time however I spent over an hour on fabrication of the ring
and bangle. And being low on stock because I could not use the wire
lost serious number of sales yesterday. My sales were down 30% while
my wife’s were up 20%, we usually sell about the same total in
I reckon I am out of pocket by about $400, $100 for the bangle which
was an order and $300 dollars of lost sales yesterday.
Be interested to see what they do, I want more than the wire
I will be working some very long hours to catch up to where I should
be with stock levels.
And on top of that people keep wanting orders for Christmas and I
shut my book on those 3 weeks ago.
They get really annoyed that I will not make their little order for
them because I am too busy. My regular clients have been trained as
to when they should put in their Christmas orders. Still have about
20 rings to go, but will all be done for Christmas. Also my regulars
all pay 50% non-refundable deposit and know if it is not collected it
will go on sale at half price to some one else. After Christmas.
My plan on pricing is “If all else fails to sell a piece drop it to
Sold a bangle yesterday, customer said it was her birthday next week
and she would come back for it.
I said no guarantee it will be here and I won’t be making another.
But I will give you 20% discount today. Sold! Still keystone pricing.
And one happy customer. Always amazed at people who have no money or
credit cards on them suddenly pull out the money for a discount.
That’s the locals. Tourists just buy and tell me how inexpensive it
I tell them round here I have to sell wholesale to stay in business.
That is life in a poor country area.