Dear Katie, and all, The issue of invisible setting and missing
stones could keep a few of us pecking the keyboard for weeks.
Instead of the term “invisible setting” being used, it should more
accurately named “invisible diamonds”, as jewellery containing these
grooved stones too often release them into the wearer’s environment,
never to be seen again.
The repair of these articles should be the responsibility of the
manufacturer, as they need to be made aware of their failures.
Invisible settings are indeed beautiful when executed with accuracy,
but there is an issue of durability which should be addressed. These
rings (generally) do not stand up to alteration of any kind,
especially a radical change in finger size.Even the heating and
cooling of the metal can result in loose or damaged stones. Simply
plugging the hole left by an escaped diamond will not solve an
inherent problem, and it is likely that the replacement stone will
soon say goodbye as well, maybe even taking a few of it’s friends
If you are faced with a significant amount of this type of repair,
this should indicate to you the depth of the problem. My advice to
you is to refuse to do these repairs, as they will only come back to
haunt you later. The costs of someone else’s choice of setting
method will become yours. Those who have profited from the sale of
these items should bear the cost of replacement of the stones, or
the complete jewellery item they came out of. Some of the companies
which manufacture invisibly set jewellery offer a guarantee, and
this should be taken advantage of, if the peices fall into that
category. You should not do repairs which are likely to fail, as the
initail profits are slim, and the long-term cost to your business
can be staggering. To those who retail these products; insist on a
service plan and guarantee from the manufacturers. If they don’t
stand behind their work, run in the opposite direction. Product
failure hurts everyone in the industry, and converts the initial
profit from the sale into a cost, one which most of us cannot bear.
David Keeling www.davidkeelingjewellery.com