FedEx DVX program:
What Daniel says is true - it is a safe and secure way to ship. Many
policies for jewelers also offer some sort of shipping protection,
so juts make sure you are not paying for insurance twice. Another
great way to get to the DVX program is to join the MJSA - they offer
some fairly steep shipping discounts to members who have FedEx DVX.
There is no such thing as free shipping - you just said it yourself,
I would like to offer free shipping, if possible, but how do you
know how to price your products to offset the costs of shipping?
Maybe there is another shopping cart that would allow users to input
their zip code, and give a more accurate quote? Or perhaps look into
flat rate shipping prices on Priority US Mail?
We used to offer customers their choice of shipping, and it was
indeed difficult to track with all of the shipping choices out
there. I am much happier now offering only FedEx, or for people
without FedEx acceptable addresses, US Mail (generally registered).
We charge flat rates - depending on location (East or West of the
Mississippi), and cost of goods shipped. It's pretty easy to get a
handle on shipping costs - just do a bit of research. But, it is a
time consuming part of the day, getting everything ready to go out,
so why give it away? I have always felt that things with no value
have exactly that. I think in this day and age, most online
consumers expect to pay shipping charges.
Chris Ploof Studio