Hi Lynn, Please call Stuller again, and explain that you do not want
a stone account, but only a tool and metal account. If the person
answering the phone says no, then ask for their supervisor. Stuller
caters to jewelry stores, and they want to protect those stores from
having their customers be able to buy direct. So, they have different
kinds of accounts. Stuller has MANY phone people, and not all of them
seem to know this.
If you are still unable to get an account for tools, please do let
me know. I’d certainly be glad to help out a former student of mine.