Employment frustration

Just a thought, in your initial contact with prospective employers,
do you ever mention that you would like to open your own store
someday? Because if you do, stop it. As an employer, why would I
want to help you, when you have already told me that your plans are
to leave me when you are ready, and possibly go into competition with
me. Over the last 30 years of hiring, 100% of all people that have
approached me about their 1st bench job, have made this statement.
Apparently it is said as an unknowingly ill-fated attempt to
convince me of their sincerity to learn this trade. But believe me,
it doesn’t impress at all. If you are guilty of making this comment,
stop now, if you would rather be hired now, instead of later.

Ed in Kokomo

Hello,

No, I do not mention that I want to own my own business someday. I
don’t feel it’s relevant to the position (employee is not owner),
and I don’t think my dreams are any of their business, anyway. This
may seem cynical, but I keep quite a bit private.

Susannah

After watching this thread, the last few replies reflect what was
rolling around in my head yesterday that there must be another issue
aside from the level of skills Susannah has. Skills that I must admit
I aspire to achieve!

The post by David Huffman really distills it all. The point of
paring down the resume to one page (he said two) is a standard in
other fields of business. There can be a note at the end that
references and more detail can be provided upon request.

The point of downplaying the entreprenuerial side of your career is
spot on. Manager types are usually very corporate-minded, even in a
one store operation. Bleck!

Negotiations for a mutual trial period is good and also try to
negotiate a severance package if they fire you after permanently
employed for a period of time. Say for three months pay or whatnot.
My brother in law has learned this the hard way after ten years and
then a new manager comes in and starts lobbing off heads.

Also take a few pictures of yourself in your interview clothes or
better yet, video yourself doing a mock interview with your husband.
It might show you something you haven’t thought of before. Remember,
finding a job is a big marketing job in itself.

Wishing you the very best!
Nel

Daniel you bring up some great points. I didn't think about the
whole issue of laying out everything you know right away, and you
are absolutely correct in that it could be a major 'threat' to
someone.""Another thing is if they are asking the old 'where do
you see your self in 2, 5, or 10 years'? We used to ask this and
always got strange answers like "I want to manage a department" or
"I want to be a manager somewhere", etc.. this always invoked the
'they want my job' mentality in the person hiring.

Speaking of threatening the interviewer with one’s answers; I have
some specific questions about what answers would NOT threaten them.
The jewelry stores that I have interviewed for are frequently owned
and operated by the person interviewing and there is no ‘team’.

What should this answer be? If you said, “I just want to stay a
bench jeweler all my life”. Then he wouldn’t hire you because you
had no drive. If you said “I want to hone my skills and be the best
jeweler I can be” then he’d think “Yeah, and THEN leave taking all
my skills (investment) somewhere else”. I have trouble with the
‘team’ answer too because it seems like you are putting yourself in
‘equal partnership’ with the ‘boss’.

I must get it right sometimes because I have remained steadily
employed when I needed to. I moved to WA from TX where I had a young
store-one month before 9/11.

What would one tell a prospective employer if they were trying to
get a job after having opened and then closed their own store? When
in their mind, all you say about the threat levels is true.

I think part of the problem, too, is that there's a disconnect
between the jewelry industry and art jewelry. One head hunter even
asked me, "Well, since most of your experience is with art jewelry
I guess that means you don't have any experience with precious
stones?" 

I think that you nailed your employment problems when you said that
you are now noticeably pregnant. Probably not so much medical as that
you are going to be leaving within months for some time, etc.

I’ve been pondering how to address your statement above, though,
without riling people too much. I think it’s an important question,
though. I am, and have always been, a “trade” jeweler. For 30 years I
have been a “fine” jeweler, one-time union officer, etc. I will be
first to realize that there is no black and white - I use any method
that gets the job done, myself. I think I can tell you the trade’s
perspective, though. Fine jewelry making is sculpture (yes, I do know
that any ring is “sculpture”). It is modeled and crafted in 3d, most
of the time. That which many call “Art” jewelry is often either wax
work or sheet metal work, or components assembled together - stacked,
if you will. What I’m talking about is if one walks into a gallery
and looks in the cases, they’ll see some ring and say, "Look, they
took a piece of sheet metal, artfully curled up one corner and put a
texture, and then soldered an artfully textured circle of metal onto
it. What I’m saying, you see, is that we don’t stock sheet metal, we
don’t stock wire, we don’t stock sizing stock. We buy 24kt. from
foreign exchange, solder and findings as needed. Everything is done
from scratch. I tend to think of goldsmithing as clay, the other side
of the coin is to think of it as tinker toys - pieces to be stuck
together. If one thinks of wire as lines, and sheets as planes, then
it is actually 2d. Sticking them together artfully makes it 3d on the
basic level, but they are still 2d shapes. Fine jewelry at it’s best
is sculpture. Everybody uses wax sometimes, but what I’m saying is
that where someone will solder a piece of 2mm wire and call it a
prong, I will solder a 3mm wire and contour and carve it into a shape
and then call it a prong. The wire is not a prong, it’s carving
rough.
A cluster setting of 12 diamonds around a center stone begins life as
thick sheet metal, and by the time it is done it’s unrecognizable as
being such - it is literally a carving. And that’s what a trade
goldsmith really is - a sculptor in miniature in gold. So- We are
likely going to an “Art Jewelry” opening tonight for the book “500
Bracelets”. We will see much arty jewelry, enjoy it very much, and
have a wonderful time. But when you go to a trade shop and apply for
a job, and say you are an “Art Jeweler”, they can and might have an
image of Lego blocks in their mind. And when they say, “Our work is
crafted,” which brings some to say, “What, mine’s not?”, exchange the
word “modeled” for “crafted” and it will make more sense. There are
two lessons here, in what has become an essay… First is that you
can do what you can do, and any foreman worth working for will look
at
least a bit. Categorizing yourself as an Art Jeweler is unnecessary
anyway, I think. And if you can retip and shank and set and assemble
and have some experience with platinum, then calling yourself that is
untrue, anyway, in the way I talked about above. Shops are looking
for skill sets, not labels, and you have, or don’t have, whatever
that is in you. And that’s related to part 2: If you make truly art
jewelry, and walk into a fine shop, what you are doing is saying,
“I’m a baker and you’re a butcher, got a job for me?” There is a shop
somewhere for anyone who wants to be in an “Art Jewelry Shop” - many
people have employees making production. Finding them is the
beginning. But if you want to bridge that gap, do some sort of trade
work, break into “The Jewelry Industry” (of which Art Jewelry is a
part already) you need to be able to do the work that they want to
pay for - they want to be certain that your skill set matches their
business plan, of course. And if you are truly skilled someone will
snatch you up - They’re not stupid… All I need to do is give you a
task and watch you and the bench for 10 minutes, and I’ll know
everything you are about. I don’t have a resume - I never have. I’ve
just looked up the shops in the phone book, knocked on the door
(manufacturers, not retailers) and said, “I’m a jeweler, looking for
work.”

Everybody uses wax sometimes, but what I'm saying is >that where
someone will solder a piece of 2mm wire and call it a >prong, I
will solder a 3mm wire and contour and carve it into a shape >and
then call it a prong. The wire is not a prong, it's carving >rough. 

That is very cool. And I’ve done similar sorts of things. If I could
get a bench test they could see my skills, which I list on my
resume.

Since it has been a couple years since I worked on platinum, I
bought a head and shank assembly and a stone from stuller. I plan on
taking the ring with me to interviews to show/reassure employers
that not only can I take sheet and wire and make a
box-catch/ring/whatever, but that I’m familiar with components die
struck/cast in the latest metal trend, and that head/shank assembly
and setting princess cuts isn’t a foreign country to me.

Hopefully this will help when I can do battle again.

Susannah

I hate the two-year, five-year question. I simply say, “I see myself
continuing to refine and perfect my skills at the bench.” I don’t
say anything about where, or managing, or anything like that.

It’s hard to cover up my entrepreneurial endeavors, because that’s
where the bulk of my skill set comes from. I don’t trumpet it, it’s
merely on my resume, and only two interviewers realized it was me
working for myself. In front of me, at least.

I wonder this, too -the last employer I had was five years ago, and
my skills have greatly matured since then. I think when they call
the last guy I worked for, the disparity between my skill list and
what the store says makes them doubt me. A bench test would settle
the question once and for all, but I’ve only been able to do one,
and that got me the part-time gig. (I had to set up the bench at the
same time as doing the bench test -they hadn’t had a jeweler in
months, there wasn’t a pickle pot and the flex-shaft had no
handpiece.) Hopefully the platinum ring settles it further.

I’m also noticing a prejudice towards TIJT in Paris, Texas, the
school I went to. They need to start requiring an internship there,
so students don’t go out in the world with swollen heads regarding
their abilities. This very thing caused conflict with my first job,
when I was younger and stupid.

I’ve stopped going to trade-shop/manufacturing type stores, and I’m
concentrating on stores that do more custom work.

There’s something for me out there somewhere, and push come to
shove, I used to be a professional baker. I’ll just do that and
build up my business and my art and wait out the economic hiccup.

Thank you,
Susannah

I know that Im not a official bench jeweler yet, but I just had to
add something. Just this year I have read in trade magazines and
trade newspapers that there are not that many decent jewelers around,
so with many jewelers only wanting to pay at the most $15 - $20
dollars and hour. And thats usually without benefits! The mediocre
wages and lack of benefits is listed as a big reason many quality
bench jewelers go into business for themselves. What was JCKs average
for bench jeweler this year?? Wasn’t it less than $40k? Which is
about what it has been for the last 5 or more years now? Please
correct me if that’s wrong, I don’t have it with me right now.

Now from reading this, and by more than one author too, I would be
prone to think that most employers are aware of this as well, and
aware that any bench jewelers they employ, will more than likely
leave at the drop of a hat for more money, or the chance to work on
their own. I know I have heard more than one jeweler I know talk
about how hard it is to keep a good jeweler around. Then again, the
couple I know who have said this, dont want to pay much more than $10
& $17 an hour, without benefits and not even paid holidays, sick days
or vacation. They figure they dont get those as an owner, so why
should anyone else. But that is just my own limited personal
experience. I do know a couple that pay $20hr and up with full
benefits, and they still lose a jeweler now and then to better
offers. I guess it just comes down to having the right skills, and
being in the right place at the right time. It truly baffles me how a
store decides what a bench jeweler is worth. I would say if the store
doesnt have one, and needs one, a decent bench man is worth plenty.
But if you dont have many repairs, can outsource and you dont create
jewelry in-house, then the greatest bench person in the world would
probably not be worth much if anything at all.

One thing I know for sure. There are ways to make more money with
less stress out there, and I have done a few. But I have never loved
doing something as much as I love making jeweler, and the emotional
high from the customer with a job well done. For years I was a
hobbiest, but I have to say the best thing that came out of the
accident that disabled me, is that it enabled me to chase a career
as a jeweler. And so far I love it, even with all the ups and downs
Ive experienced over the last couple years, and I wouldnt trade it
for anything in the world… Ok, thats not true, I know there are
things out there that would make anyone set down the touch and visor,
but realisticallly, I doubt there are any I have much of a shot for.
But hey, Im still kickin’ 2 bucks a week on lotto… ya never know???
( even then Id still work at my bench)

Orchidians,

Back in the early 90’s I found myself in Susannah’s shoes. I’d grown
up in the industry like many of you. I had 8 years of bench time
under my belt, & we closed down the family business in a small
farming community in So. Calif. I thought with all my contacts in the
LA area, I’d just move to where the jobs were just begging to be
filled. WRONG!! What I got was a series of “bench” tests from 4
different employers. I’d go in and be handed a stack of minor to very
labor intensive pieces. I’d end up w/ about 10-15 jobs each time. I
was given (usually) about 3-4 hrs. to complete as much work as I
could. Within just a few minutes of sitting down @ the bench, I
realized what Michael Jordan must have been feeling when he tried to
play baseball after a very long & productive career in the NBA. I was
a duck out of water! Why? Simple…I was in someone elses shop. I was
at another persons bench. I had no idea where to find the solders,
the heads, yes…even some basic tools were inexplicably missing. At
one shop, I think out of the 3hrs. I was given to complete my task,
I must have spent half of that time just looking for stuff. One bench
was set up for a left handed individual. Not bad except I’m right
handed. When I asked the manager where certain parts were located, he
just shrugged & moved on.

I decided when I was about to start my 4th bench test, to set a few
ground rules w/ the potential employer. Nothing threatning mind you.
I just explained to them that I would be happy (all the while biting
my tongue in half) to do a bench test for them…however I asked to be
allowed to work (at no charge) for a regular 8 hr. shift so that I
could familiarize myself with where everything was at. I would return
the next day & they could then “start the clock” on me. It worked.
But I learned an ugly lesson with those jewelers. They were
conducting
"bench tests" alot. I mean that no one ever got hired. They simply
had a big pool to draw from in the LA area, & lets face it folks, if
you have a constant revolving door of workers doing a bunch of jobs
for you for free…well you get the picture. I now work only for
myself here in big sky country & I wouldn’t trade it for anything.
Lifes little lessons can be very tough & demanding but sometimes
there is something called poetic justice. I found out (after moving
up to Montana) that every one of those places that I did a “bench
test” at, are now all out of business. What goes around comes around.

Walt Teats
American Goldworks

that I'm familiar with components die struck/cast in the latest
metal trend, and that head/shank assembly and setting princess
cuts isn't a foreign country to me 

You have a good idea here. Someone else said retailers don’t really
want custom jewelers. But it depends on what a shop views as custom.
I
did a bench test a while ago, for a chain advertising they wanted a
custom jeweler. They handed me a white gold shank, a V prong head and
a princess cut CZ. All they really cared about was could I set that
stone without chipping the corners. I heard from an employee there
that their stores discourage custom, yet they advertise they
specialize in it! Hmmmmmm. Job would have been mine but I declined
it. I noticed among the 20 or so workers, nobody was in a pleasant
mood. Wonder why.

If you desire to do custom or original work, you might be more
successful doing it on your own. If you want a job now, market
yourself as being capable in production and repair, as was previously
suggested. Having to make that choice sucks, but you need to survive
in the interim. I managed against the odds, I bet you can too.
Whichever way you choose.

Another thought. I’ve seen some people disparage repair. And for
good reason, it can be a huge pain. But think about this. Who needs
repair? Consumers with jewelry. And very often they are repeat
buyers. Your proficiency in repair is the tool you need to build
traffic, whether for yourself or an employer.

Might I suggest that you continue looking for a position, while
trying to develop your own ‘thing’, quietly, on the side. When you
land a job hold onto it for awhile, until you’re ready to make your
move. Its a bit calculating but really now, would an employer
hesitate to end your employment when it no longer suited him? You
have the same responsibilty to yourself as he does to his company.

I hate the two-year, five-year question. I simply say, "I see
myself... 

Heh-heh - I remember an old co-worker of mine (an older fellow) who
was asked this question at an “advancement interview”. When asked
where he saw himself in 5 years, his reply was “Retired from this
G_ddamned place !”

He didn’t get the job.

Brian Corll
Brian Corll, Inc.
1002 East Simpson Street
Mechanicsburg, PA 17055

I know that Im not a official bench jeweler yet, but I just had to
add something. Just this year I have read in trade magazines and
trade newspapers that there are not that many decent jewelers
around, so with many jewelers only wanting to pay at the most $15
- $20 dollars and hour. And thats usually without benefits 

No, that’s fairly correct. Your typical grunt goldsmith is
essentially a factory worker, and the work doesn’t really differ
from, say, a machine shop, it’s just gold instead of steel. And the
pay is in the same league - even less…

As I found out just today, Monday, things are not what they appear
to be, and are even seldom less that when they are said to be. I had
an apprenticeship with a so custom jeweler. The first day I started I
was told the most important skill a jeweler can have is problem
solving. You need to be able to think of several different way to do
a job, and then decide which is the best. I was told the reason I
lost my apprenticeship after almost 3 months was He needed someone
who could do what they were told, not ask questions, and didnt have
to checked up on or supervised. I was there to learn because I am not
a bench jeweler. How do i learn unsupervised and unable to ask
questions? If store owners are like this when they offer to teach
someone, I cant imagine what it is like when they actually are paying
the tab.

Hello Susannah,

Best of luck in your job hunt, I just went through that a few months
ago and feel for you. While it is just my opinion and may not be
valid being as I am new to the trade, my overall thought is this.

Not to many buissness owners want to hire someone that is going to
use them as a stepping stone. I say this as a former buisness owner
myself. You need to pass on a feeling of confidence to your future
empoyers that you are not going to leave them high and dry after a
year and in the same position they were in before, or in some cases
worse.

My suggestion is to avoid the talk that every other applicant has
proboably told them “I want to open my own buisness one day.” It
almost lost me my interview when I said the same thing. Stick with
the truth, and try not to make decisions about things that are years
ahead.

Helping your employer to become more profitable so you in turn
become more profitable is a good place to start. Anything else and
you are starting to ask to much of a new employer

Sean

....and wait out the economic hiccup. 

Just a few minutes ago, on a news show, a report addressed this
‘economic hiccup’ that some say we are having. Some statistics touted
by one political party stated that the economy was very bad, while
the news channel took a look at the same stats and found that the
economists who where quoted as saying ’ very bad economy’ were a
group of 350 some, all members of an association. The part left out
of the political party’s message was that the rest of this
economists’ association had a radically different opinion. The
remaining 14,000 some members said that the economy was good to
excellent. So where is the hiccup?

Ed in Kokomo

How the people are doing who are or were buying your jewelry is a
separate issue from how the “economy” is doing.

Looking strictly at issues like GNP and inflation will not show that
the earnings of working people are stagnating while their expenses
are on the rise. Only a relative few are benefiting from the gains of
the current economy.

This is a similar phenomenon similar to that of the Peruvian
economy. For awhile, back in Reagan’s time, it was touted as the
great success story of Latin America- the average earnings were
around $20,000 per year. But a closer look showed that this average
was based on the vast majority of Peruvians living in crushing
poverty while a handful of ruling families got fabulously rich
selling off Peru’s natural resources to foreign interests. So it was
like saying that if you pack your head in a block of ice and immerse
your feet in boiling water you will be at a comfortable temperature,
on the average.

It is not a healthy situation.

Lee

Ed,

One of the things that got me into the gem and jewelry world was time
on my hands to pursue my interests when my computer consulting
business slowed down to a crawl. This has nothing to do with the
dot-com bust. When I started my own business 10 years ago, I turned
work away. There were large panel ads in the Sunday newspapers every
week seeking contract programmers/consultants. There were many
agencies in my area (near Harrisburg, PA). Now there are virtually
none. What has happened is that most companies no longer invest in
custom software either because they can’t afford it or they are just
afraid to spend the money, not knowing what will happen next. If I
wanted to go back to a full-time job in the computer industry
(making the sign of the cross, casting silver bullets here) I
couldn’t do it as most of the jobs don’t exist. So, yeah, I’d say the
economy is a wreck, in the Northeast especially. If my wife didn’t
have five more years ago until she can retired from her job as an
elementary school guidance counselor, we’d be outta here (I would,
anyway ;-).Things are better down South, where the East Coast economy
seems to be relocating along with the people. Problem is, earnings
are low down there, but that is beginning to change along with the
housing and land prices.

Brian Corll
Brian Corll, Inc.
1002 East Simpson Street
Mechanicsburg, PA 17055

Hello Daniel,

Keep looking, dont give up… I know that sounds weak in light of
what’s been going on but, its the best advice I have. For a lot of
your basic questions and such on jewelry repair there are a number
of bench jewelry trade schools that are priced somewhat resonably.
The skill taught to prepare you for a work enviornment are
invaluable.

Make yourself invaluable and you will be treated as such.

Sean