Rick, Best move I’ve ever made in my 23 years of bench repair! I’ve
been using David’s book for 3 years. My profits have been
substantial. I was tired of working 60+ hrs a week with nothing to
show for it! The benefits of using the book include:
-It saves time in calculating repair costs.
-I keeps your repair pricing consistent for each customer
-It takes into consideration the actual cost for materials and labor, while
making you a PROFIT.
-Stops you from "backing down" on prices when customers are present....(I
used to ‘wimp-out’ regularly)
-It lends credibilty to your pricing…it’s in the book, not out of your
head or ‘off the cuff’.
-It looks ‘official’, thereby lending credence to your repair estimates.
There are other benefits to using it, but, as you can see, I’m
passionate about it and won’t overdo the response.
Just let me say, in closing, that I too was skeptical that my
customers wouldn’t pay it. THEY WILL! I’m in a town of 15,000. I
use the price book at the counter for every customer that comes in.
I’ve heard David say many times…“Repairs are trust sensitive, NOT
price sensitive.” They bring their repairs to you because they trust
you, or if they are new customers, because they think they can trust
you or someone told them they could trust you. If you do good,
quality repair work in a timely manner and do the things that will
win your customer’s trust, you can make a good profit at your bench
and you’ll have a customer for life! That’s my sermonette for the
Just do it! You’ll be glad you did…You just have to believe you
are worth it. You are. They WILL pay it. Bob Staley B.Staley,
Goldsmiths Precision Laser Welding @B_Staley_Goldsmiths