Was: [Orchid] Introducing - Richard Hart
I got the best compliment last Friday. Talking with a customer I had done work for, designing a ring with her, she said, "You are ajeweler that is a jewelry designer's dream come true.
When customers say things like this, its makes its all worthwhile. A
while back, I had a customer at the counter one day, picking up a
repair, that said " Its a big responsibility when you love your
customers like you guys do!"
When people say these things, you suddenly realize that no matter
how tough that day, or week, month , or year , has been, that you
must have been doing something right all along, no matter that most
people only comment when you do something wrong. It would sure be
nice to see a thread about customer comments/situations where we are
glad we do what we do. Its so easy to talk about the times where a
customer attempts to beat us into a pulp. Life is tough enough
without dwelling on those deals.
Ed in Kokomo