customer service pays, the couple I cleaned jewellery for came back.
The lady had bought 4 pieces of mine and I cleaned 3 of the husband’s
(not mine) as well. JCR ionic cleaners are just great for customer
The husband gave me $2 (what I sell them for) for the cleaning cloth
I GAVE him and then bought a necklace for his wife. Will they be back
of course, they get service like nowhere else. Hand made and great
service, unless you are Gen Y with an attitude LOL.
Both my kids are Gen Y and although I love them dearly there I times
a think an expensive european sports car or laser welder, full casting
set up etc would have been a cheaper less traumatic option.
But then when my daughter is on the bench next to mine it is really
cool and when my son tells me about his latest recipe for the bakery
he is production manger for that is really great too. But when they
start complaining I think about the workshop I could have had really
tunes me out.
As jewellers and precious metal smiths there are many things we
don’t have that our friends do.
But are friends don’t have our workshop that has grown from a simple
bench to a world of enchantment.
Does their fancy car or cool swimming pool equate with what we get
when a customer is enraptured by one of our designs? I still get the
same buzz when I sell a piece as when I sold the first one.
I remember the day at The School for Silversmiths when I went in
going “I sold it I sold it!” That was my first piece of real
jewellery, they all laughed and knew I was totally addicted. That was
It makes it all worth it and the cash is a bonus.
So newbies you are entering a world of fascination and enchantment
which we oldies have enjoyed for decades.
So post those “dumb questions” we have all asked them and Orchid is
where you will get the most responses and from people who have skills
beyond belief. Me I am a humble silversmith but there are those who
are truly MASTER CRAFTERS WHO GIVE THEIR TIME AND KNOWLEDGE.