Was: hould prices be visible?
I just had a craft fair customer ask if she could get a discount if she bought both the earrings and the pendant. This was a set that was under $100 total. When I told her no, she bought them anyway. I think she just asks for discounts everywhere she goes, and is happy when she sometimes gets them. We were both nice to each other about it, but I actually did not like the experience very much, except the part when she did buy them!
Having done Craft Fairs, Trunk Shows and such, it’s no surprise to
me when people ask for discounts when buying groups of items at
these types of events. It seems it’s the norm to try to haggle with
the starving artist and keep them hungry.
But I work in a High End Mall in San Francisco no less, in a fairly
High End (name withheld) jewelry store and (some) people ask for
discounts on single items nearly as soon as they are in the door.
Like a $ 1900 diamond necklace…they wanted to pay $900 and NO TAX
(clearly something I can’t do) Then they are mad when I say “I’m
sorry I can’t do that”.
Heck, I had one customer that wanted an item from our Sale case
which is already 40% off and they wanted another 20% off !!!, now
that takes nerve.
Maybe I don’t have enough experience in the “brand name” jewelry
market and just haven’t seen it… but do people ask for and really
get discounts at places like Derco’s, Tiffany’s, DeBeers or even
Kay’s ??? I find it hard to imagine.
Anyone one have any insights?