Credit card charge backs

Hello Orchidland,

Maybe something is wrong with me or my work, but I had such limited
success with credit card purchases, that I quit taking them. I gave
it over two years, and found that taking cards just wasn’t profitable
for me. - Yes, I posted the signs indicating that I would take credit
cards.

Now when someone asks if I take plastic, I smile and say “Sorry,
no.” Most will then pony up the cash and some will ask if I’ll take a
check (I will with ID); only a few walk away.

FYI, I mostly do art/craft shows, and frankly my price point is
probably too low - has been mostly around US$50, but with the
amazing price increases on precious metals, it’s time to reprice
everything! Life is simpler without the credit card hassle -
especially after reading this extensive discussion on charge backs.

Judy in Kansas, where yesterday was a balmy 60 degrees and today the
snow is again swirling. Next week in Tucson will be a welcome
respite.

I was given the name and phone number of the person to talk to at
Citibank that is handling the charge back that I was denied reversal
on. She will not answer her phone, only lets the answering machine
take calls, and she won’t return calls either. She must feel that
she is God and doesn’t have to take phone calls from lowly merchants
trying to make an honest living. The credit card companies don’t
have any problem taking our money for transaction fees, but they sure
don’t want to assume any responsibility for approving a sale! They
are God and we are just low lives in their book. So if you want to
get something for free and don’t have any morals just use a
MasterCard to buy something and then call for a charge back. If you
can live with yourself for being dishonest it looks as though
MasterCard will give it to you for free. I am still checking with
the USPS fraud division to see if this constitutes mail fraud.

Ron McMurray
Best Cut Gems