You're comparing apples to oranges. Real estate agents and
mortgage brokers are in customer service. I can understand why they
would want face recognition >because they want to deal with
customers on a personal, one-to-one basis.
Rick, I don’t know about you, but I am most definitely in customer
service! I may sell a product, but my service is in helping my
customers look better and feel better, not to mention all the other
more mundane aspects of customer service we should all be practicing.
And are you really suggesting that jewelers don’t develop personal
one-on-one relationships with our customers? I sell mostly through
shows, and I know you do shows as well. If that’s not personal, I
don’t know what is. At least it should be if you expect to sell
anything. So unless you sell exclusively through third parties,
getting personal is part of the process.
But I’m most surprised by the apparent vitriol in your
characterization of putting an artist photo on a card as “an act of
pure egocentricity”. Why wouldn’t you want your customers to remember
your face as well as your work? Someone mentioned the security aspect
of being recognizable, which was a wrinkle I hadn’t thought of. But I
don’t think either of us deals in the kind of high-end stuff where
this would be a more serious issue.
So, Rick, don’t put photo on your card if you don’t want to, but
please lighten up on those of us who are trying something different.
Hermosa Beach, CA