Thanks Sessin. In the interest of full disclosure, Sessin was the
salesperson at RIO that I bought my Orion through.
Any technical questions I have posed directly to Sunstone, the Orion
folks, who have been very responsive and helpful even offering to
come to my studio here in Seattle. We are also trying to set a date
for a public workshop here in Seattle at a location I will share once
the date is set.
As I have said here before, my main concern in the year and one half
that I have owned the machine is my argon usage. Sunstone has sent me
several regulators to try out. They don’t really seem to really help,
although I have to look more closely at the usage with the most
recent in-line one. I have nothing to compare it to accept my
colleagues who own PUKs and use them for similar tasks. They say that
they don’t have the argon problem. (I was urged before I purchased a
machine to consider how important that usage is and to consider that
when deciding between companies. I didn’t really understand that at
the time.) Some Orion users have found regulators elsewhere,
including PUK and say that this helps a lot.
I know that the Orion folks at Sunstone are watching this
forum–which is great. I would say to them, thanks for listening and
being so helpful and here are a few thoughts that you might consider.
-more thorough and clear documentation both online and with the
machine.
-a “what’s in the box” fold out sheet for those who buy a machine
but to whom it may not be obvious how it all goes together.
-the above should be specific to the model of the machine purchased.
-a clear tutorial–virtual or printed-- on the technology itself.
What happens and why. Why agitation makes sense. Slope, etc. too.
-special focus on sterling.
-tutorials that might apply more to non-traditional jewelry uses,
including building up metal.
-make the adjustment on the stylus a little more elegant rather than
simple nuts.
I bought the Orion because I liked how it felt. At the SNAG
conference I was able to try both the PUK 4 and the Orion 150s, which
is what I bought. It just seemed more in tune with my body. Also, the
staff at Rio were much more interested in my experience of the
machine, my questions, etc. than did the people at the booth who had
the PUK. I asked a lot of questions because $5000 (approx.) is a lot
of money to consign to a technology that I was unsure of.
Andy