Wendy,
Been there done that … and WAS there doing that til last week
for the same body. First time or 3 I let it go assuming they
wouldn’t be back. Really DUMB on my part. Of course, they came
back, they were aware after the first time that the stones were
not calibrated. I had advised as such, as I’m sure you have and
did the same. Yes, the person heard you!! Make no mistake.
Well, I finally got smart. No more FREE LABOR, MATERIAL(mistakes
trying to get the job done, etc.). Last time I quoted the
appropriate number for the job!!!
Response was a smile with appropriate comment!!! Guess the
free-bees are over! Was keeping you a secret!! What do you
think??
Jim