I reuse customers gold almost every week and sometimes silver. Here
is how it goes in my shop: The customer is warned that sometimes there
are problems, usually pitting.
Actually, we have this in less than 25% of customer gold casting.
We don’t make sheet or wire out of customer gold. We only use it for
I usually add a bit of new metal, a high tech deox alloy. We get
ours from United Refining.
In most cases the new gold alloy we are adding makes up most of the
casting since typically the customer has just a single old ring they
want to use for sentimental reasons.
The customer is invited to watch the casting. They usually do not,
but it is fun for them and for us when they do. Sometimes we
photograph or video it for them.
The most common question from the customer is,“how much gold will I
need?” The answer is, “If you don’t have enough, we can add gold. It
actually works better that way. If you have more than enough we can
give back the leftover or credit the value towards the job.” They
almost always go for the credit.
If they have a lot of junk gold, but one or a few pieces that are
sentimental, we suggest that we only use the sentimental pieces in
the cast and just use the rest for credit.
If they have a bunch of junk gold that is not sentimental we prefer
to just use our own regular gold alloy for their job and just send
the junk off to the refiner.
We say we can change the karat by adding fine gold or master alloy,
but we can’t change the color. If their old stuff is yellow, we are
not going to get into small batch refining to re-alloy it white. Some
customers don’t care if the colors and karats are mixed together. It
is all a matter of visual aesthetics versus sentimental reasons for
using the old gold.