In my experience with e-bay, I believe conditions of sale are
strictly between the buyer and seller. I think that in a
dispute, e-bay would remain uninvolved! I have only purchased
gemstones and jewelry items but find most sellers allow returns
within 7 to 30 day periods. I’ve never made a return so have no
basis for evaluating the terms.
I find that since I am willing to accept medium quality stones
at a reaonable price the auction serves my needs. Perhaps there
are top quality items for sale there but as yet I am unwilling to
make expensive outlays without prior evidence of value. (ie. I’m
still a bit gunshy)
The feedback on buyer and seller I find of little use to me. I
suppose if the nature of the comments were heavily slanted in one
way or another they might portend a problem but I seldom read
I do find a couple of problems. The sellers often tend to
fatten up on shipping and handling problems. For a small
purchase, say $10 or less, a fee of $4.00 is a bit much! I ship
lots of gems for less than $1. Small purchases don’t warrant
insurance! In addition, I find many e-bay buyers are totally
unaware of what gems should sell for and often overbid. They
seem to be overjoyed with the seller’s description of "a $500
item " with bidding starting at $1 ! I suppose that is good for
the seller but does skew the pricing scales.
I do appreciate an escape from the "wholesale only " sellers.