My husband Tim and I have a zero flaw rule on custom pieces. We usually don’t take in repair unless the jewelry belongs to a family member, a homie, or a custom client.
Before working on a repair we scrutinize any stones for damage, the mounting for any earlier repair work and most importantly if it has low temp solder on it. We then show the clients and add notes on the envelope. Does OCD have a hyphen in it? Hell yes and we put it the there.
5 Likes