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Stuller findings quality


#1

Hi there.

I used to love Stuller and have been praising their uncompromising
quality up to recently. Not anymore.

I’ve just received another shipment and am again disappointed.
Thinner metal will make for a lower price point, but not better
quality. At the very least, it would be nice to have the choice
between good and cheap.

Any recommendations for a good findings company? I’ve had good
experienceswith Watier Findings in Vancouver, Canada, but am looking
for an additional option.

Thanks, happy smithing
Michaela


#2

Tripps (tripps.com)
Rio Grande (riogrande.com)

John


#3

Good Afternoon Michaela,

I apologize for your less than excellent experience with our
products. I can assure you Stuller works diligently to maintain a
superior level of quality both in our products and customer service.
If you wouldn’t mind contacting me directly via email at
randi_bourg@stuller.com with your issue, I will do my best to remedy
it.

Thank you for your understanding and support. I look forward to
hearing from you.

Randi
Stuller Marketing


#4

Michaela

As I’m in the “GTA-Toronto” area, I have many names for 'findings’
suppliers, contact me off-line…Gerry Lewy


#5
Any recommendations for a good findings company? 

Otto frei


#6

Hi Michaela,

Have you tried Metalliferous? They have an impressive range of
metals and styles to choose from and tell you what gauge you’re
getting. I also have not seen lower prices, and they have a lowest
price guarantee.

http://www.ganoksin.com/gnkurl/metalliferous

The have a store in NYC as well as an online one. They have replaced
the old, notoriously snarky staff with helpful and courteous ones.

Hope that helps!
Mary


#7

I’m surprised. I’ve used Stuller for decades and love the quality of
their findings. They offer different weights of findings in some of
their most often used parts, but I always use the heaviest they
offer.

Did you by chance order a light weight setting or was there a mix up
at the factory?

Jo Haemer
timothywgreen.com


#8

Hello,

How about drilling a small hole in the cup bezel at the point where
it’ll make contact with the flat sheet.

Warm regards
Kofi