I find it difficult to believe aesthetics is not followed in this
setting of a princess stone. The basic setting is fine, but what
happens if the customer comes to me and say something is wrong
with the ring?"
In that case, there was a bad communication between the designer,
goldsmith and the customer to my opinion.
My cousin came to my office some years ago with the very same
problem. She said her fiance's jeweller set her diamond and it
looked odd! What happened?
Again, the same problem between all parts! If the customer wants it
the other way, then that's how it's going to be against my advise and
honnest opinion and I'm out of trouble budy.
I looked at it and resolved the problem it was set "long" facing
the width of the finger.
Gerry, If the case occurse with one of my customers, I make
recemondations having the stone set according that rule.....but every
case is different. I can't make it hard to my customers that one have
to have a princess cut gemstone in the longwise direction of her
finger because of this one rule. If it doesn't look good, it isn't
All diamond engagement rings are made with the long flowing to the
knuckle nail layout. My responsibility as a setter and jeweller is
to correct the final appearance of a ring
Your reponsibilty is to make the customer happy with good service
producing a jewel according here taste and guidelines. If you have to
correct something then that sonmething was not covered in the
producing cycle of that jewel. Correcting a setting due to a basic
rule is wrong. Correcting a setting because it looks bad to someones
finger is completly correct!
I know the old adage.."the customer is always right, no matter how
wrong she is!". But a few times she might need some help in her
Exactly, and you can advise with the way you look at it according
your knowledge and expertise!.
But telling someone that he/she has to set a princess cut gemstone
according that rule because it is a basic rule is not what I do. To
my opinion it is wrong. It's a soft play of several facts and also
aesthetics which gives a fitted jewel his elegance and the best
"look". However, if she/he decides to have it different then that
will be the pivoting point of your resposibility.
You can only to your best to keep one pleased and satisfied with
your advise and craftmanship.
You don't have to agree with my way of thinking Gerry, feel free to
do it otherwise. Using that rule for every person and all sizes of
fingers can't be done. It has to look perfect for a given person and
that is my unwritten rule.
Have fun and enjoy