Boy, I feel your pain in regard to the frustration. When I was
looking at systems a year ago, I spoke with ModelMaster and I like
the products but was not so impressed with the owners and the calls
I made to find out about their support. They are known for NOT
HAVING GOOD TECH SUPPORT. Artcam is an EXCELLANT product, but that
doesn’t matter if you don’t know how to use it. I can put you in
touch with an organization that has many Artcam users that will be
able to help you out. There are also a few that use the Model Master
Mills as well. That may be your only salvation. I do know of
another potential place for training, but I can’t talk about it
I opted to go with GEMVISION myself and purchased Matrix and the REVO
mill. I’m not one bit sorry for my decision. Gemvision has the
BEST tech support in the industry when it comes to the design
software. They’re just getting off the ground with REVO, but I’m
not a machinest either and nothing is easier to use in the Machining
world than REVO. I know, because I also own a MaxNC mill as well
that I use Deskproto for CAM. As soon as I got back from training on
Matrix and REVO, I was making models and making money. That’s the
KEY!!! If your trying to figure out all this stuff on your own, then
why’d you spend $2,000 for training.
I’m not one for putting people down or companies for that matter.
But, my experience with ModelMaster and the references they gave me
always had the same story that your giving here right now. They
really do have Excellent products, but what good are they if you
can’t get the training or help when you NEED IT!
If you want me to help you out and put you in contact with the
right people that I’m sure will share and help you out, please
contact me off list.
KEF Jewelry Designs, Inc. / Hasko Jewelers