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Kilns and customer support

I have had a week long problem with one of my kilns, the
manufacturer of the kiln was very supportive, terrific in fact, so
I thought I would pass my experience along incase anyone was trying
to decide about a kiln and what to buy.

Paragon gives great service, even in the face of a very cranky
customer(me). Needless to say my problem was solved and the kiln
again can enamel or fire silver or what ever.

I have no relationship with Paragon, just a very satisfied customer.