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Innovation in small shops

Hi All,

It appears “Innovation” is the buzzword of the year. I, too, have
received an assignment from AJM to write about innovation – in
particular, innovation in small shops.

I find myself wondering, though, what does innovation mean to you
guys? How important is being innovative to your work and business? Do
you think of yourselves as being innovative? Is being creative the
same thing as being innovative?

I’d be really interested to hear what you guys think when someone
touts “innovation” as a solution to business challenges, and how you
think it applies to you.

As for the article, my assignment is to find “clever ways jewelers
have devised to make their work faster and more profitable, and to
keep creativity constant in their shops.” I’d welcome an e-mail from
anyone who has an approach that creatively solves a problem or
reduces the time and money needed to accomplish a particular task, or
who has any thoughts about what they’d like to read about in an
article like this. My direct e-mail is @Suzanne_Wade1, or you can
phone me at (508) 339-7366. (My office hours are Wednesday and Friday
9 a.m. to 3:30 p.m.: the rest of the time I return calls as quickly
as I can.)

Thank you!
Suzanne Wade
Phone: (508) 339-7366
Fax: (928) 563-8255