I submitted an order last night to a wholesale company I normally do
business with. For the first time since I have been dealing with
them I was asked “is this to be shipped to a residential or a
business address?” I said residential because I work out of my home.
When I asked the rep why he wanted to know this, he said “well, it
costs a little more for us to ship to residential addresses because
the trucks are not going to those areas normally, they have to be
specially routed”. He couldn’t really specify “a little more
expensive” I will find that part out after I compare invoices.
My question is, has this become a standard practice? I don’t wish to
pay “a little more” because I work from home, but will not go to the
trouble of finding new suppliers if this is considered standard in