This particular gallery, does not deserve a payment plan, any
further considerations or anything other than legal actions at this
Twice now, I have had issues with non-payment. The first case, was a
small, privately-owned gallery, who I later found had a history of
slow payment, a couple towns over from me. I had even witnessed an
employee wearing one of my bracelets and telling me how she loved her
new purchase. When I called twice to ask for payment, they gave me an
office number to call (stalling tactic). I pulled the work. I simply
said “I’m taking my work in another direction” No other explanation.
The other instance was a gallery up in Mass. I waited about 6weeks
(I think). I called. The sales person was very terse. I took this as
a sign. The first time I simply left my name and number. Of course
there was no return call. I called again. This time I got “and what
is this referring to?” very tense. I simply said “it’s a collection
call, ma’am.” I got the check shortly after. I don’t know if it was
due to my calls or whether she was going to pay anyway, but my point
is…don’t make it personal. Something I could have said to her that
would be making it personal would have been “I’m sorry to bother you,
but I have to buy material next week and so I’m calling to see if
there is any way…etc” The second statement gives the other person
my power. In the first statement, I stay in the driver seat.
I have had great, great luck and support from the local non-profit
Art Center. I highly recommend non-profit institutions. The money has
no tie to the person who is cutting the check each month. I get a
check in the last week of the month, like clock work.
The only other point would be this…I don’t feel bad at all for
not having my work in the first 2 places anymore. I don’t give it a
second thought. Now, I’m able to send more work to the Art Center and
so, I sell more…and I always get paid.
It happens to everyone, but it feels a whole lot better to stand up
for yourself, even if it means pulling the work or having your
attorney send a collection letter.
Good Luck and I hope everything works out ok