He told me that is not the way this business works. Scorpion and
the mouse. Trust no one in this business.
That is unfortunate.
One of the key points of the fable (Aesop's) is that the scorpion
stung his host when they were only half-way across the water,
insuring that both the mouse and the scorpion would die, one by
poison, the other by drowning. The metaphor holds in the case of the
supplier who betrayed your trust. You got stung, but if he treats
everyone this way, he will soon be going under.
P.T Barnum held that there is a sucker born every minute, and it is
the fantasy of some businessmen that they will find one every minute
- but the truth is that they cannot succeed in the long run in a
market of limited size where the players are all known. Sure, I have
been stung buying rough, and I would guess that most of us have, but
here is the difference; the guy who hooraws me into buying bad rock
or paying way too much for it, he is on my fecal roster, and I tell
everyone (who cares) that the dealer is a goniff, a swindler, a con
It pisses me off that such people ( and I see them at virtually
every gem show) waste my precious oxygen, let alone actually make
money. The only comfort is, they will not make anywhere near the
money that they could. Not in the long run. They just don't last.
Sound and successful businesses are built not on the basis of deals
that sound too good to be true, but on the basis of integrity, great
service, and a willingness, even an eagerness, to make good when the
inevitable screw-up happens.
Gerry, if I ever bought anything from you that was not as
advertised, I know that you would make good, and with sincere
apologies. I know also as well as I know anything that such an error
would not be deliberate. You are a better person and a better
businessman than the person who sold you the Mexican slingshot ammo.
The difference between him and you is that his customers will
eventually wise up and shop elsewhere, while yours will remember
that they can depend on you for a good value on a cut stone which
has been represented with scrupulous honesty.
It is a mistake to do business on the sole basis of lowest price. If
you are in business for the long run, it is better to select your
suppliers on their willingness to establish a lasting relationship.
They should understand that they get your loyalty in exchange for
their loyalty. It is a relationship from which both parties benefit.
Was this guy smart enough to understand that he was saying goodbuy
to thousands of dollars of future business by ripping you off on
this one lot of substandard rough?
Dos Manos Jewelry