I know that I don’t say a whole lot here yet, but I feel that I must
add “2 cents” whether needed or not. I can’t seem to keep passing
this by without saying something. You will eventually find that I am
that type of person who can’t help but defend another when I feel
First, I also recently had an order in which I was very disappointed
in. The description was totally different than the product I
received. What I received was not worth a dime, much less what I
spent. Being over the Holidays, I ordered expedited shipping. So,
when I inquired about returning the item I was told I would not be
refunded my shipping. I would also have to pay to ship it back
myself. This is not a jewelry item. I have had this happen before. It
is a standard policy that most businesses have, and usually have
clearly stated somewhere on their website. Yes, I’m upset at the
loss of money because I was clearly mislead. But, I bought my items
fully knowing how most businesses set up their returns policies, and
so I am responsible for my actions. Sometimes you win, sometimes you
Lilia will not have her shipping returned because she chose to
bring her situation to the group.
Mr. Overbee said this only as an afterthought. If you will go back
and read you will see that he says…they will not be able to refund
Lilia’s shipping due to her chosing “expidited shipping” as her
shipping method, then he adds also because she brought this
situation to the group.
As I said, I’ve seen this many times as part of a returns policy. I
can also understand his being upset and adding the other statement.
In fact he acknowledged that the good merchandise would be
I did not see this anywhere in Mr. Overbee’s reply! What I saw, was
that he will have more of the products she ordered available later.
Meaning, he is out of stock at the moment, and he is expecting a
supply in 3 months. He even generously offered to pay for her to ship
them back to him, and ship the products back again in that 3 months!
This is an unbelievably generous offer!
He confirmed the other facts that Lilia presented.
I did not see any of this either. In fact, what I saw was a very
generous, extremely helpful offer from a business owner trying
really hard to please his customer. Then, I saw the customer turn
every offer down.
I don’t agree with a person going in public and in such very
specific words bad mouthing another. I am not sure on the laws of
slander, but it is definitely morally wrong. Mr. Overbee, in my
opinion, has every right to be upset. And, Lilia, you may want to
make a practice of reading all of “the fine print” before making
purchases from now on. It will save you not only money but time and
headaches. Then, maybe think about NOT saying some things in public,
or to the public. (however you want to put it) Because, like someone
else, I think, R.E.Rourke stated, you may find yourself in a
I’m sorry if I offended anyone. I can see the initial upset on both
sides, but upset or not, there’s just no reason to take things to a