I placed an order for stones with Phenec gems and it was filled
promptly, and I received it just a few days after it was ordered. The
stones were carefully wrapped, and I was so pleased with them that I
placed a second order on Sept. 6, but have not as yet received it.
I phoned them several times,to find out when the stones would be
shipped, but only got an answering machine. I left two messages,
which have not been returned. I then sent them an email asking them
about the status of my order and when I could expect to receive it.
I have not had a reply from them.
Does anyone have any about them? I am really puzzled, as
the first order was shipped promptly. Not only have I not received
the second order, but am having a problem hearing from them.