Stanley, You might say my predicament is political. This customer, A
was referred by and is very close friends with one of my better
customers, B, who also is influential in town. Part of me wants to
just tell A off and outright refuse her work. The calmer part of me
knows I should handle this in a way that minimizes negative influence
So I need a sound, logical reason to either not accept the job or
charge her the ‘hidden’ pain and suffering. You know that old adage,
“Price depends upon customer attitude”.
Yes, I need to keep myself able to respond to and fulfill,
worthwhile, meaningful new requests.