Some customers have their remounts done only at "name" retailers
because they "know" that independent goldsmiths steal customers'
flawless stones and replace them with imperfect junk.
There are dishonest people, even in "name" retailers.
This week I was told about a repair to a diamond ring, stone came
back CZ. The owner however had the stone tested to verify it was a
diamond before purchase and the original ring made. He had the stone
tested again after the repair.
That made for one very unhappy dishonest jeweller, jailed.
This is why I never hold customers expensive stones, measure and
make setting. Customer takes stone away.
When the piece is finished customer watches their stone set.
THE GEM NEVER LEAVES THEIR SIGHT.
The customers like this very much as it gives them confidence about
their precious stone.
WHAT CUSTOMERS THINK ARE VALUABLE HEIRLOOM GEMS ARE OFTEN MUCH LOWER
FAMILY HISTORY TELLS.
I treat them the same as quality gems.
What I hate to hear is "My dad fossicked this and cut it himself." I
get this a lot with opals.
For a well cut opal I charge $50 to set, for the backyard jobs $250
A badly cut stone can take 5 times longer to set than a well cut
You get what you pay for with gem cutters. I have seen A grade
sapphires devalued because of poor cutting.
"But it did not cost much to have cut, they say. Only $30 a carat."
No I reply that stone would have been worth say $1000 retail if well
cut. but now it is worth $100.
So it actually cost you $900 to have it cut. Going cheap leads to