Allen
Remarkable timing for your post - I placed an order for my very own
Aeron just this week, the “low work stool” version.
I’ve coveted that chair for years,with its intelligent design, but
couldn’t bring myself to spend the big bucks for it. Plus, my
primary workspace, in the center of the studio, is at 37" and, until
fairly recently, the Aeron was only offered for standard desk height.
Yes, I considered reconfiguring everything to accommodate the chair,
but, no, I couldn’t make it work. The intro of the work stool shot
down one of my two excuses for hesitating.
As for the other, the price, this style is actually more expensive
than the original (of course),but even cheap chairs aren’t cheap
anymore. I certainly can’t afford it any better these days than 20
years ago - but, at this point, for health both physical and
psychological, I simply can’t “not” afford it. I’m praying it will
more than justify its cost in reduced chronic pain and stiffness and
visits to the chiropractor to constantly reassemble my tinker toy of
a spine, as well as in increased productivity due to improved focus
and stamina ( See: reduced chronic pain). My current chair, though
allegedly “ergonomically designed”, has been sabotaging my back for
years, its effect dramatically obvious now. The situation has blown
way past “stiff and painful” straight to “this %$#! needs an
exorcism”.
I’m heartened by your experience with the company’s warranty. That’s
exactly as described by the customer rep I spoke with. When I
expressed my concerns vis-a-vis my back issues, he also reassured me
that the chair is returnable, even if purchased during the annual
sale (then in affect, now over). Which, btw, was a different story
from that given by a local, in-store sales person ( different
retailer) when I went in to test-sit the work stool. She said that,
certainly, the chair seat parts could be replaced if the fabric was
damaged, but that it would be at my (considerable) expense. She also
told me that, no, it was not returnable, period, even if it proved no
better for my back than a Staples knockoff. Needless to say, she lost
the sale.
Because I’ve ordered a color other than the in-stock, classic black
version, I will have to wait a few weeks for delivery from the
manufacturer (same with that local retailer, btw), so "field report"
is pending. After 20+ years, what’s a few more weeks, right? SO can’t
wait!